Howell Instruments

Dear Howell Customer,

Identifying your needs and addressing concerns are a vital part of our commitment to customer satisfaction. Through means of customer input, we are given valuable insight to areas where our processes may be enhanced. Please take a few minutes to complete this form. We appreciate your willingness to share your thoughts.

New Product PurchaseServices – Repairs, GSE/MRO, General

What is your overall satisfaction with Howell Instruments’ products?
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How satisfied were you with the lead times for the product purchased?
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Did our product meet your needs or expectations?
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Please rate our overall product quality, durability, etc.
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What is your overall satisfaction with Howell Customer Support – Communication,
Response Time, Follow-up, etc.?
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Please rate the quality of the shipping, packaging, etc.
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Comments:

What is your overall satisfaction with Howell Customer Service?
Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
Please rate Howell Instruments’ response/communication.
Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
What was your overall satisfaction with the resolution of the repair/service?
Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
How satisfied were you with the lead times for the service required?
Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
Please rate the quality of the shipping, packaging, etc.
Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
Why did you contact Howell Instruments Customer Service?
CalibrationRepairGSETechnical SupportGeneral Question
Comments:

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